AccountShipping Info
SHIPPING INFO
We take pride that most orders are picked, packed and shipped within one business day. Although we do our best to get all orders out the next day, sometimes there is a delay due to busy times or if the product you're ordering is out of stock. If you need a product by a certain date, please let us know in the Special Instructions section on the Checkout page or contact us before placing your order and we will do everything we can to assist you.
To receive free shipping, your order needs to be shipped within the contiguous (lower 48) United States. Please keep in mind that our Free Shipping offer does not factor in special order requests or non-stocked items. In order for us to continue offering free shipping, we reserve the option to designate the best shipment method for your order to qualify it for free shipping.
SAME DAY SHIPPING POLICY
Orders for in-stock items that are placed before 12:00 PM EST usually ship the same day. Orders received after 12:00 PM will often ship the same day; however, they may ship the next business day. Occasionally, if an item is out of stock, we cannot guarantee standard turnaround times. Rest assured though, our inventory is extensive and we normally carry more than necessary to avoid back orders as best as possible. If your desired product is back ordered, we will notify you immediately so that you may request an alternate item if possible.
SHIPPING POLICY
We can ship your order almost anywhere in the contiguous (lower 48) United States that has a physical delivery address (sorry, no P.O. Boxes).
If you need a shipment sent to Hawaii, Alaska or Puerto Rico, one of our customer service representatives will contact you to discuss your shipping options.
Our orders are delivered during normal business hours, Monday through Friday.
SHIPPING METHODS
Most orders are shipped by Fedex Ground Delivery or UPS. Some smaller orders will be shipped via USPS. Larger orders, when deemed cost-effective, will ship via freight. If your location is unable to accept freight deliveries, please let us know as soon as you can so we can make the necessary shipment adjustments to ensure your order arrives in a timely fashion. If you choose your shipping method e.g. 2 day, we still do not guarantee it and it is at your own risk if it does not get delivered in that time frame.
If you need your order expedited or have specific product shipping information or requests, please contact us so we can discuss all your shipping options.
TRANSIT TIMES
Once your order leaves our warehouses, it typically takes 1-5 business days to arrive, depending on your location, inventory, and which of our warehouses processes your order. If your delivery time is over a holiday please add an additional day for delivery. Holidays include Christmas, New Years, Memorial Day, 4th of July, Labor Day and Thanksgiving.
Please look at map to determine when your order should arrive:
